Front of House Team Member - The Royal Oak East Lavant

Butcombe Group; Chichester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a front of house team member to join their dynamic team. The successful candidate will deliver exceptional service in a positive environment, contributing to the overall customer experience while enjoying numerous benefits and opportunities for professional growth.

Benefits

Access to industry-leading training and development

75% off food on shift

Team parties and events

24/7 Employee Assistance Program

Access to cash-back and savings platform

Qualifications

• Experience in a hospitality role preferred.
• Strong communication skills.
• Ability to work in a team environment.

Responsibilities

• Deliver exceptional bar and waiting hospitality.
• Engage with customers in a friendly manner.
• Support the smooth operation of service.

Skills

Customer Service

Teamwork

Hospitality

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join our family. This role involves delivering exceptional bar and waiting hospitality to our customers.

A country inn at heart, serving honest food made with the finest local ingredients; a gateway for those seeking peace, quiet, and an indulgent escape from everyday life.

What’s in it for you?

• The chance to work for an award-winning business, having won the Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
• Access to Liberation Life, a platform offering cash-back with major retailers, savings on holidays, groceries, gifts, and more.
• The opportunity to work in a diverse, eclectic company and gain experience across various businesses and food offers. We value your ideas and take a collaborative approach to business development.
• A competitive hourly rate plus an equal share of tips.
• Access to industry-leading training and development through our ‘Pillars of Progression’ programme.
• Additional support and coaching from our talented managers.
• Opportunity to work with some of the best locally sourced food and drink produce, including our own award-winning beer.
• We provide the tools you need to excel and have invested significantly in our properties.
• Enjoy team parties, events, training courses, great suppliers, and industry-leading rewards, discounts, and benefits, including 75% off food on shift.
• A business that cares about you, supporting mental health through the Burnt Chef Project and offering a 24/7 Employee Assistance Program.