Front Of House Team Member

Greene King; Hoddesdon; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading pub group is hiring a Front Of House Team Member in Hoddesdon, where you'll deliver excellent customer service, prepare drinks, and ensure a welcoming atmosphere. This role offers an opportunity to grow within a fun and inclusive team in the hospitality industry.

Benefits

Career Development Opportunities

33% Discount on Food and Drink

Free Employee Assistance Program

50% Off at Greene King Inns

Refer a Friend Incentives

Access to Wage Before Payday

Retail Discounts

Qualifications

• Provide a memorable customer experience each time.
• Serve food and beverages effectively.
• Ensure a safe and clean bar environment.

Responsibilities

• Prepare and present drinks to specifications.
• Assist customers during their dining experience.
• Maintain cleanliness and safety in the bar area.

Skills

Customer Service

Teamwork

Attention to Detail

Willingness to Learn

Positive Attitude

Job description

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As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
  
  

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
  
  

What You’ll Bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Retail

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