Front of house Team Member

Greene King; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as Bar & Waiting Staff in London, where you'll create memorable experiences for customers. This role includes pouring drinks, offering recommendations, and ensuring a welcoming atmosphere in a fun, inclusive team. Opportunities for career growth and various employee benefits make it an exciting position.

Benefits

Competitive salary and pension contributions

33% discounts for you and 15% for loved ones

Free employee assistance program

50% discounts at Greene King Inns

Referral bonuses up to £1,500

Wagestream access for viewing wages

Retail discounts up to 30% at Superdrug

Qualifications

• Willingness to learn and expand your skills.
• An eye for detail, ensuring every pint is poured perfectly.
• A passion for excellent service and making customers feel welcome.
• A positive attitude and team spirit.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Prepare and serve drinks meeting specifications.
• Assist in greeting and serving food to customers.
• Ensure the bar is safe, legal, and clean.

Skills

Customer Service

Attention to Detail

Team Spirit

Willingness to Learn

Positive Attitude

Job description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day. You’ll keep the good times flowing and join a fun, inclusive team where you can grow your skills and experience.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, providing a home away from home for locals and visitors alike. Each of our pubs embodies its own personality and character. We’re the place to laugh with friends, spend quality time with family, and enjoy great food, drinks, service, and atmosphere.

Additional Information

We reward our team’s hard work with:

• A competitive salary, pension contributions, and opportunities to further your career across our well-known brands, with training and development at all levels.
• Discounts of 33% for you and 15% for loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program offering mental health, well-being, financial, and legal support.
• Discounts of 50% for you and 25% for loved ones at Greene King Inns and hotels, making weekend getaways affordable.
• Referral bonuses up to £1,500 when you refer a friend who is successfully hired.
• Wagestream access to view your wages before payday.
• Retail discounts, including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As a member of our Bar & Waiting Staff, you will:

• Provide customers with a heartfelt and memorable experience each visit.
• Be the insider behind the bar, offering recommendations.
• Prepare and serve drinks meeting specifications and customer expectations.
• Assist in greeting, serving food, and caring for our customers during their visit.
• Ensure the bar is safe, legal, clean, and issues are addressed promptly and safely.

What You’ll Bring…

• Willingness to learn and expand your skills.
• An eye for detail, ensuring every pint is poured perfectly.
• A passion for excellent service and making customers feel welcome.
• A positive attitude and team spirit.