Front of House Team Member

Atisfood; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Bonus scheme

Free meals

Dining discounts

Pension scheme

Enhanced parental leave

Gym discounts

Cycle to Work

Birthday day off

Employee assistance programme

Job summary

atis is seeking Front of House Team Members in Greater London to deliver friendly, high-energy service in a fast-paced, healthy-food concept. We are a rapidly growing team with opportunities for development and progression, offering a generous benefits package.

As part of our front-of-house team you will engage with guests, ensure exceptional guest experiences, and contribute to a positive culture with kindness and support. Previous FOH experience is valued.

Qualifications

• Front of House experience in a professional restaurant.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Positive, proactive attitude and good teamwork.
• Passion for healthy food.

Responsibilities

• Greet guests and take orders with warmth and accuracy.
• Assist guests with menu guidance and dietary needs.
• Maintain cleanliness and safety in front-of-house areas.
• Collaborate with team to ensure smooth service and guest satisfaction.

Job description

Pay Rate: £13.25 per hour + bonus of up to £1.25 per hour

Job Type: Permanent (full-time)

We are looking for Front of House Team Members to join atis and help us on our mission to create a food company that is different from any other healthy food concept in town.

We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress.

atis is embodied by our powerful, healthy food. We prepare our products fresh in house, everyday, but we aren’t just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, we want to hear from you!

We’re looking for people who want to be part of the growing atis family and want to make a difference with us. We offer an amazing work culture of kindness and support, with great benefits and perks!

You’ll thrive here if you have / are:

• Friendly, nice people who take their work seriously!
• A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!
• At least a few months’ experience in a front of house role in a professional restaurant, ideally fast-paced and high-volume. Although it is more important to have the right attitude and get stuck in fast!
• You bring positive energy - the kind that lifts the room and makes both guests and colleagues feel welcome.
• You show up - for your colleagues and your guests, going beyond your job description when it matters.
• You obsess over quality - in the guest experience, in the small details others might miss.
• You’re driven and excited by fast pace and constant movement - we don’t sit still. You spot what needs doing and get on with it without being asked.
• You communicate clearly, openly, directly, and always with kindness. You take accountability - we have no time for blame culture.
• A passion for good, healthy food.
• Food safety knowledge and best practices.

What do we offer you?

• Generous bonus scheme - up to £1.25 per hour, with additional opportunities for management roles.
• Free atis meal daily - healthy, filling and delicious.
• 50% personal dining discount when you eat at any of our stores, outside of work hours.
• 30% friends & family discount at atis.
• Pension scheme.
• Enhanced parental leave policy.

Physical

• Gym discounts.
• Cycle to Work scheme.
• atis football league - all levels welcome!

Culture & Belonging

• Your birthday off - paid!
• Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions.
• Industry leading internal progression rates with clear development plans - we want you to grow with us!
• Paid charity days.
• Regular staff parties & events.

atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.