Front of House Team Member

Boparan Restaurant Group; Ellesmere Port; On-site; GBP 10,000 - 22,000; Full time

Job summary

Join a vibrant diner as a Front of House Team Member, where you'll deliver top-notch service and create memorable experiences for guests. Ideal for someone enthusiastic about Americana and skilled in engaging with customers in a fast-paced setting. Take advantage of flexible working hours and numerous employee benefits to support your career growth.

Benefits

50% off your total bill for you and 5 friends

Exclusive discounts through the BRG Spark App

20% off at Carluccio’s retail gift shop

Free mortgage advice

Healthcare Cashplan and Employee Assistance Programme

Referral bonuses

Flexible work scheduling

Performance bonuses

Qualifications

• Previous experience in a similar role preferred, but passion for hospitality counts.
• Must be over 18 years old.

Responsibilities

• Being the first point of contact for guests and ensuring a warm welcome.
• Delivering exceptional service in a fast-paced environment.
• Creating a delightful dining atmosphere for guests.

Skills

Customer Service

Positive Attitude

Ability to Work Under Pressure

Teamwork

Job description

Join the Rock 'n' Roll Revolution at Ed's Easy Diner Cheshire Oaks is one of the largest Designer Outlet Malls in Europe, and is located in Ellesmere Port, north of Chester. With 106 seats, it is one of the largest Ed's Easy Diners, ready for the considerable number of visitors to the 145-plus shops. And now there's even more reason to come!!

Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed's Easy Diner, we don't just serve food – we serve an experience, with a side of feel-good rock 'n' roll!

We’re on the hunt for a Front of House Team Member to join our dynamic crew!

What You'll Do

As the face of Ed's Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You'll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.

What We’re Looking For

• A passion for delivering top-notch service in a lively diner setting
• A positive, upbeat attitude with a love for all things Americana
• The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
• Confidence, enthusiasm, and a flair for making people feel right at home
• Experience in a similar role is great, but your passion is what really counts!
• Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)
  
  

Benefits

What’s in it for You? We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.
• Performance Bonuses: Earn more with bonuses that reward your dedication and success.
  
  

If you're ready to rock the diner scene and be part of something special, don’t wait—apply now and let's make every day a little more rock 'n' roll!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do.

Hardworking – Giving our best, every day.

Hungry – Always striving for growth and excellence.

Heart – Caring deeply about our people, our guests, and our communities.

Skills

Fast-Paced Experience