Front of House Team Member

Nuffield Health Group; Croydon; On-site; GBP 47,000 - 57,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Group in Croydon is seeking a Front of House Team Member for a part-time role at our gym. You will greet members and visitors, manage reception and café activity, and support a welcoming, professional environment.

The role requires friendly, confident communication and basic IT skills (Word/Excel). Lifeguard responsibilities training may be included on-site. A range of wellbeing benefits is offered.

Qualifications

• Confident and empathetic to provide excellent customer care.
• Able to greet members and visitors warmly and professionally.
• Good communication skills both face-to-face and over the phone.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception and café areas.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries in a caring and helpful way.
• Support the café team with preparing and serving fresh, healthy and nutritional food and drinks.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Skills

Customer service

Communication skills

Reception duties

Basic computer skills

Word

Tools

Word

Excel

Job description

Croydon Purley Way FWC | Permanent | Part time

£27,248 pro rata

16 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.