Front of House Team Member

Babu House; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their vibrant team in Cambridge. This exciting role focuses on delivering exceptional guest experiences in a lively bar-cafe setting, where every detail matters. With a commitment to personal growth and development, the company offers extensive training and opportunities for advancement. Enjoy a supportive work environment that values teamwork and inclusivity, while also indulging in delicious meals and a variety of perks. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Kostenlose Teammahlzeiten

Zugang zu finanzieller Unterstützung

Monatliche Fitness-Sitzungen

Einladungen zu Team-Events

Bis zu 50% Rabatt beim Essen

Familienfeiern

Keine Uniformen - lässige Kleidung erlaubt

Zugang zu preisgekrönten Schulungsprogrammen

Qualifications

• Mindestens 1 Jahr Erfahrung in einem hochvolumigen Restaurant.
• Wunsch zu wachsen und Führungsqualitäten zu entwickeln.

Responsibilities

• Begrüßen Sie Gäste mit einem Lächeln und bieten Sie erstklassigen Service.
• Sorgen Sie für eine reibungslose Kommunikation im Team.

Skills

Kundenservice

Organisation

Teamarbeit

Kenntnisse in Getränken und Speisen

Education

Erfahrung als Server/Waiter/Waitress oder Cocktail-Barkeeper

Job description

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham.

Our Permit Rooms can be found in Brighton and Cambridge, with our newest Bar-Cafe opening in Oxford late last year! Plus, we have a range of kitchens in London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, and as a Dishoomwalle you contribute 55 meals per shift!

Our Permit Rooms are a space dedicated to seriously good food, the most delicious and sincere tipples, great music and good cheer. We've just taken top spot for Best Cocktails in the Bravo awards 2024!

How we’ll support you

At Dishoom, we genuinely care about supporting you and your well-being (inside and outside of work).

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• Up to 50% off when dining at Dishoom with friends and family.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.

Social

• We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.
• You’ll be invited to our Family Mela (Family summer festival) and Huge Christmas celebration.
• Plus, we host regular team events across our cafes.
• Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• £15 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 10 days in advance.
• We're an all day dining Bar-Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
• The usual number of days holiday a year - paid for, including tronc. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

We see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We’re looking for friendly, attentive and organised people to join our newest Permit Room Bar-cafe team in Cambridge opening early this summer.

Our Front of House Team- Server/bartender/host

• Greet our guests day or night with a smile that makes them instantly feel welcomed.
• Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
• You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
• Pour each drink to perfection and not forgetting to replace the last bottle in the fridge.
• Make every coffee and cup of Chai, with the same importance as the first one of the day.

So what are we looking for?

• Previous work experience as a Server/Waiter/Waitress or Cocktail Bartender- at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service and managing a busy section.
• A desire to grow - we only promote our department leads from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Send your application today and one of our dear team will get back to invite you to meet with us.