Front of House Team Member

Nuffield Health; Bristol; On-site; GBP 21,000 - 26,000; Part time

Job summary

An established industry player is seeking a Front of House Team Member to create a welcoming atmosphere for members and visitors. This role emphasizes exceptional customer service, effective communication, and a friendly demeanor. You will play a key role in ensuring a smooth reception experience while also supporting the team with various tasks. With a focus on health and wellbeing, the company offers a range of benefits to enhance your work-life balance and promote a positive environment. If you're motivated, flexible, and ready to make a difference, this opportunity is perfect for you.

Benefits

Free Gym Membership

Health Assessments

Retail Discounts

Pension Options

Qualifications

• Confidence and empathy to provide excellent customer care.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support reception operations with attention to detail.

Skills

Customer Service

Communication Skills

Empathy

Basic Computer Skills

Initiative

Flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member

Bristol Clifton FWC | Customer | Permanent | Part time
Up to £25,646.40 pro rata, depending on experience
24 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

1. Provide exceptional and efficient customer service to everyone who visits our club.
2. Support the smooth running of our reception, including demonstrating attention to detail and initiative.
3. Help us create a friendly, relaxing and professional environment.
4. Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
5. Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.