Front of House Team Leader | Flexible Hours & Tips

The Bunk Inn; Thatcham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible hours

Friendly team

Good training

Development opportunities

Job summary

Upham Inns is seeking a Front of House Team Leader to lead a team in our pubs across Southern England. You will inspire and develop staff to deliver exceptional customer service and maintain high standards.

The role offers flexible hours (full or part-time shifts) and opportunities to grow within a growing hospitality group. You will receive training and a supportive environment in which to progress.

Responsibilities

• Take responsibility for team work, leading and motivating team members
• Hold pre-session briefings and train staff on new food and drink products and promotions
• Assist in implementing and driving promotional activities
• Support and coach team members to upsell
• Deal with issues during shifts promptly and professionally with GM guidance
• Lead by example to ensure high levels of customer service
• Coordinate with kitchen and door teams to ensure consistent service

Job description

Upham Inns is seeking a Front of House Team Leader to lead a team in our pubs across Southern England. You will inspire and develop staff to deliver exceptional customer service and maintain high standards.

The role offers flexible hours (full or part-time shifts) and opportunities to grow within a growing hospitality group. You will receive training and a supportive environment in which to progress.