Front of House Team Leader - Flexible Hours & Tips

The Bunk Inn; Curridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible hours

Friendly team

Good training/work experience

Development opportunities

Job summary

Upham Inns is seeking a Front of House Team Leader to join our growing group of premium pubs in Southern England. You will lead a friendly team, motivate staff, and deliver exceptional customer service while driving promotional activities and upselling. Flexible hours can be arranged to fit around your life.

We offer a supportive environment with opportunities for development and training, plus a share of tips and potential discounts as part of Day 1 perks. Apply to join our expanding pub family.

Qualifications

• Proactive leadership and team motivation
• Ability to brief and train staff on new products and promotions
• Upsell and customer service focus
• Collaborate across kitchen and door teams to ensure consistent service
• Deal with issues promptly and professionally

Responsibilities

• Take responsibility for team work, leading and motivating team members
• Hold pre-session briefings and train on new/promoted food and drink products
• Assist in implementing and driving promotional activities
• Support and coach team members to upsell
• Resolve issues during shifts with guidance from management
• Lead by example to ensure high levels of customer service at all times
• Coordinate with kitchen and door teams for consistent service
• Assist General/Assistant Managers to run the business smoothly

Job description

Upham Inns is seeking a Front of House Team Leader to join our growing group of premium pubs in Southern England. You will lead a friendly team, motivate staff, and deliver exceptional customer service while driving promotional activities and upselling. Flexible hours can be arranged to fit around your life.

We offer a supportive environment with opportunities for development and training, plus a share of tips and potential discounts as part of Day 1 perks. Apply to join our expanding pub family.