Front of House Team Leader

Stonegate Group; York; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading pub group as a Front of House Team Leader at The Old Bank in York. You will play a vital role in leading your team to deliver exceptional guest experiences while ensuring a vibrant and welcoming atmosphere. This position offers various rewards and discounts, making it an exciting opportunity in the hospitality industry.

Benefits

Reward Card via the MiXR App – 25% off food and drink

Stonegate Xtra Rewards – discounts across the High Street

VIP entry to our pubs and bars

David Lloyd Corporate Discount Rates

Wagestream – early access to earned wages

Qualifications

• Experience in a leadership role within a hospitality environment.
• Ability to foster a welcoming atmosphere.
• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the team to provide exceptional guest experiences.
• Assist management in ensuring smooth operations.
• Create a warm and welcoming environment for guests.

Skills

Leadership

Motivation

Customer Service

Job description

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at The Old Bank.

You will work alongside the management team to realize our shared vision, help maintain smooth operations, and foster a warm, welcoming environment where guests feel comfortable and valued.

About Us

Each of our pubs has its own story, character, and loyal locals, sharing a welcoming spirit. We offer top-notch sports screenings, quiz nights, DJs, and classic pub grub like juicy burgers and fish and chips. Our pubs serve real value, great atmosphere, and memorable experiences. The Old Bank is a traditional pub in the heart of York, spread over two floors with a hidden sunken garden, popular with locals and tourists alike, ideal for shopping breaks, meetings, or casual drinks.

What’s in it for You?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
• Stonegate Xtra Rewards – discounts across the High Street and retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – early access to earned wages

To qualify, you must be 18 or over, as the role involves alcohol sales.

We are part of Stonegate Group, the UK's largest pub, bar, and late-night venue operator, with brands like Slug and Lettuce, Be At One, and Popworld. Find out more about careers with us.

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact The Old Bank in advance for support and accommodations.