Front of House Team Leader

greene king; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise dynamique du secteur de l'hôtellerie recherche un Team Leader pour assurer le bon fonctionnement des équipes et offrir une expérience client mémorable. Ce poste propose des opportunités de développement de carrière, des réductions sur les repas et des soutiens divers pour le bien-être des employés. Si vous avez une passion pour le service et le leadership, rejoignez cette aventure!

Benefits

Formation et développement de carrière

Réductions sur les repas

Programme d'assistance aux employés

Réduction de 50% dans les hôtels Greene King

Wagestream pour un accès au salaire

Réductions dans le commerce de détail

Qualifications

• Expérience dans un rôle similaire est préférable.
• Doit être un bon modèle pour le service client.

Responsibilities

• Fournir une expérience client exceptionnelle.
• Député pour l'équipe de gestion par temps occupé.
• Coordonner l'équipe durant les moments de forte affluence.

Skills

Service client

Gestion de l'équipe

Attention aux détails

Capacité d'adaptation

Esprit d'équipe

Attitude positive

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Pub & Carvery, where whatever the weather or occasion, we’ve got something for everyone with our mix of carvery and classic pub food washed down with a tasty tipple. Our carveries include a choice of three 14-hour slow-cook meats and a selection of potatoes and seasonal vegetables where our customers can pile their plates as high as they like.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.