Front of House Team Leader

greene king; Rochdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a well-known pub chain as a Team Leader, where you will lead a team to enhance customer experiences and ensure smooth operations. Enjoy rewarding benefits including competitive salary, career development opportunities, and generous discounts, while fostering an uplifting team environment.

Benefits

Pension contribution

33% discount for team members

Free employee assistance program

Referral bonus up to £1,500

Early access to wages with Wagestream

Retail discounts including Superdrug

Qualifications

• Ability to create memorable customer experiences.
• Act as deputy and resolve issues promptly.
• Organize the team during busy shifts.

Responsibilities

• Lead the team ensuring smooth shift operations.
• Maintain high standards of customer service.
• Ensure a safe and clean bar environment.

Skills

Leadership

Customer Service

Team Coordination

Attention to Detail

Problem Solving

Job description

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to run the shift smoothly. You’ll maintain high standards and ensure our customers are satisfied.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country. Our pubs are welcoming escapes for our customers, feeling like a home away from home. With relaxed atmospheres, beautifully decorated interiors, quality pub food, and expertly chosen drinks, they are perfect for any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and benefits such as:

• The opportunity to develop your career across our well-known brands, supported by industry-leading training and development programs.
• Discounts of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program offering support for mental health, well-being, financial, and legal matters.
• Discounts of 50% for you and 25% for your loved ones at Greene King Inns and hotels, for weekend getaways.
• Referral bonus of up to £1,500 when you refer a friend who is successfully employed.
• Access your wages early with Wagestream for life's unexpected expenses.
• Retail discounts including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Create memorable customer experiences on every visit.
• Act as deputy for the management team and resolve issues in their absence.
• Organize and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Lead by example in providing excellent service and a warm welcome to customers.
• Ability to think quickly and adapt during busy shifts.
• A positive attitude and a strong team spirit.