Front of House Team Leader

Stonegate Pub Company; Walthamstow; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25% off food and drinks

Xtra Rewards

VIP entry to pubs

Discounts at fitness clubs

Early wage access

Job summary

Stonegate Pub Company is seeking a Front of House Team Leader for Goose in Walthamstow. You will lead and motivate the FOH team to deliver an exceptional guest experience, working with the management team to bring the pub's vision to life.

You'll foster a warm, welcoming environment and help maintain smooth operations, ensuring guests feel valued and well looked after. Roles involve serving alcohol and contributing to a lively pub atmosphere.

Qualifications

• Front of House leadership experience preferred.
• Ability to lead and motivate a team.
• Strong guest service mindset.

Responsibilities

• Lead, motivate and encourage the wider Front of House team to deliver an amazing guest experience.
• Work alongside the management team to bring our shared vision to life.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

Job description

Waltham Forest, Greater London, United Kingdom, E17 3AX

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Goose.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us...

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top-notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub - with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. The Goose is Walthamstow's No. 1 pub for live sport, craft beer, and cask ale. Serving a traditional food menu with all our guests favourite classic dishes, from fish and chips to burgers. This pub is conveniently located next to the train station. Quiz nights, poker nights, crafty games nights, and DJs are just a few events and offers that make this pub great.

What's in it for you?

• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream - Early access to your earned wages

To be considered for the Front of House Team Leader position at Goose you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Goose directly.