Front of House Team Leader

Heritage Pubs - Stonegate Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Ferry Boat Inn is seeking a Front of House Team Leader to ensure an exceptional guest experience in a vibrant pub environment. The role involves leading the team and maintaining operations, with a focus on hospitality and teamwork. Benefits include discounts, flexible working, and development programs.

Benefits

Reward Card via the MiXR App for food and drink discounts

Stonegate Xtra Rewards portal for discounts

VIP entry to pubs and bars

Stonegate Hotel Discounts

Flexible working options

Discounted Dental Insurance

Wagestream for early access to wages

Award winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in hospitality preferred.

Responsibilities

• Lead and motivate the front of house team.
• Ensure smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Team Leadership

Guest Experience

Motivation

Job description

Location - Ferry Boat Inn

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ferry Boat Inn.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Ferry Boat is a traditional local pub at the heart of the Tottenham community. Our vast beer garden can be enjoyed in the sunny summer months with our fantastic range of drinks, from cask and craft ales to wines, gins and cocktails. Our food menu is brimming with classic British dishes crafted with a premium twist, from Sunday roasts to succulent steaks, burgers, sweet treats, warming pies and more, perfect for tucking into next to our roaring open fires. We're a home away from home, and with regular quiz nights, bingo, games nights and even a menu for our guests' four-legged family members, there really is no place like home.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Ferry Boat Inn you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ferry Boat Inn directly.

Job Reference: FT1318960HarFOHTL