Front of House Team Leader

Heritage Pubs - Stonegate Group; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in British hospitality, Heritage Pubs - Stonegate Group, is seeking an experienced Front of House Team Leader at Village Inn in Arrochar. This role is about leading a talented team to ensure every guest has a memorable experience in a stunning location overlooking Loch Long. The company offers various perks like discounts and flexible working, making it an excellent opportunity for career growth.

Benefits

Reward Card via MiXR App – 25% off food and drink

Stonegate Xtra Rewards – Online benefits portal

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream – Early access to earned wages

Award winning development programmes

Qualifications

• Experience in a similar role preferred.
• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the team to deliver an amazing guest experience.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Communication

Customer Service

Job description

Location - Village Inn

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Village Inn.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Village Inn is a popular pub, hotel and restaurant in the heart of Arrochar. With stunning views overlooking Loch Long and the 'Arrochar Alps', there's no more beautiful place to indulge in our traditional food menu, overflowing with delicious dishes like Sunday roasts, warming pies, lighter bites, decadent desserts and more. Our wide selection of drinks encompasses everything from local cask and craft ales, wines, spirits and crafted cocktails, and our fourteen en-suite bedrooms provide the perfect backdrop for a weekend away in the Scottish countryside. Whether our guests are with family, four-legged friends or loved ones, we have something for everyone, whatever the occasion.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Village Inn you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Village Inn directly.

Job Reference: VA1312683ArrFOHTL