Front of House Team Leader

The People's Pub - Stonegate Group; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub in Edinburgh is seeking a Front of House Team Leader to create an exceptional guest experience and lead a dynamic team. This role entails overseeing daily operations, fostering a welcoming atmosphere, and ensuring guest satisfaction. Benefits include a rewards card for discounts, flexible working, and development opportunities within the Stonegate Group.

Benefits

25% off food and drink

Online benefits portal discounts

VIP entry to pubs

Flexible working

Discounted Dental Insurance

Wagestream – Early access to wages

Award winning development programmes

Qualifications

• Must be 18 or over.
• Prior experience in hospitality preferred.
• Ability to motivate and manage a team.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and ensure a welcoming environment.
• Deliver an excellent customer experience.

Skills

Leadership

Customer Service

Communication

Job description

Location - Amber Rose

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Amber Rose.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in Edinburgh's city centre, The Amber Rose offers something for everyone to enjoy. We have an extensive pub food menu and a wide range of Scottish cask and craft beers. Live sport is a key feature with numerous large-screen TVs, so our customers have the best atmosphere on Rose Street with live music every weekend and an amazing Sunday roast served weekly. We are Edinburgh's perfect place for guests to relax with friends and family.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Amber Rose you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Amber Rose directly.

Job Reference: AE1320969EdiFOHTL