Front of House Team Leader

Pret Cambridge Market St; Cambridge; Presencial; GBP 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free food during shifts

50% discount off duty

Training and development

Descripción de la vacante

Pret Cambridge Market St is seeking a Front Of House Leader to drive excellent customer experiences, coach teams, and own the smooth running of each shift alongside the store Managers. You’ll be the eyes and ears for front‑of‑house operations and ensure every guest leaves happy.

You’ll access our Training Academy to grow your skills, with clear paths to future management. This full‑time role includes shifts from 6:30 to 19:00, generous benefits such as free meals on shift, a 50% discount off

Formación

• Leadership and coaching abilities
• Customer service excellence
• Team training and development

Responsabilidades

• Oversee front-of-house operations during shifts and ensure smooth service.
• Coach and train team members to uphold Pret standards.
• Act as main point of contact for customer experience and assist Store Managers to run the shop.

Descripción del empleo

Join Our Team as a Front Of House Leader at Pret a Manger!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount?

If so, we want you on our team!

We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly.

But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

We have the following positions available right now:

• Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 6:30-19.00. variable shifts during this time

We offer:

• £13.70 per hour(Inclusive of weekly mystery shopper bonus of £1.25per hour)*

• Free food when you’re working (and a 50% discount when you’re not)

• Outstanding training and development (over 85% of our Managers started asTeam Members)

• Grow with us and earn professional qualifications: we offer Apprenticeships Level 2
• Earn an extra £5 when you start to work between 3am and 5am**

*After initial training