Front Of House Team Leader

Joy Brands; Cambourne; On-site; GBP 15,000 - 17,000; Full time

Benefits offered by this job

Free food when working

50% discount when not working

Outstanding training and development

Apprenticeships Level 2

Job summary

Pret a Manger in Cambridge is seeking a Front of House Leader to oversee front-of-house operations, coach team members, and ensure an exceptional customer experience during early morning shifts. You will play a pivotal role in maintaining high service standards across shifts alongside shop management.

The role offers training and development pathways, plus a strong emphasis on teamwork and customer focus. Shifts run Monday to Sunday with early start times, and a competitive hourly wage.

Qualifications

• Experience leading front-of-house teams in hospitality.
• Strong coaching and training abilities.
• Able to work early shifts 5:00am-2:00pm.

Responsibilities

• Lead front-of-house operations during shifts.
• Train and coach team members to deliver excellent service.
• Ensure standards and smooth running of each shift.

Skills

Leadership

Coaching

Customer service

Training

Job description

Join Our Team as a Front Of House Leader at Pret a Manger!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount?

If so, we want you on our team!

We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly.

But that's not all - at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

We have the following positions available right now:

Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm

Part Time (20 hours) - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm

We offer:

£11.75-£12.15 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*

Free food when you're working (and a 50% discount when you're not)

Outstanding training and development (over 85% of our Managers started as Team Members)

• Grow with us and earn professional qualifications: we offer Apprenticeships Level 2
• Earn an extra £5 when you start to work between 3am and 5am**

*After initial training

Front of House Team Leader • Cambridge, United Kingdom