Front of House Supervisor - New Opening

Lounge; New Milton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading restaurant group as a Supervisor in New Milton. You'll lead a dedicated team, ensuring customer satisfaction in a vibrant hospitality setting. This role offers development opportunities and a range of great employee perks, including tips, discounts, and holiday benefits.

Benefits

Tips shared equally

Paid breaks

Staff food on every shift

50% discount on food

28 days holiday pro-rata

All-expenses-paid trip competition

Christmas and Boxing Day off

Loungefest staff party

Support via Licensed Trade Charity

Company pension scheme

Long service awards

Opportunities for career progression

Qualifications

• Current Supervisor or Team Leader in a hospitality setting.
• Experience in a fast-paced bar or restaurant environment.
• Strong communication skills and attention to detail for reporting.

Responsibilities

• Support the management team and maintain service excellence.
• Lead a team to deliver timely service and customer satisfaction.
• Ensure adherence to high standards and best practices in sales.

Skills

Hospitality

Communication

Attention to detail

Team Leadership

Problem solving

Job description

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are special places, and what makes them so are the brilliant people who run them. As a Supervisor, you'll support the management team to maintain excellence, delivering 14 great shifts with your team to ensure every customer leaves happy—thanks to your supervision.

It's all about the bustle. You'll lead from the front, setting a high pace so your team delivers on time, every time. You pay attention to detail, never settle for second best, and aim for your Lounge to be the go-to place for the local community. It's a challenging role, but you know you have what it takes.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all three brands from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Competitions and incentives (like an all-expenses-paid trip with our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licensed Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunities for personal development and career progression in a fast-growing business

What you'll bring:

• Likely an existing Supervisor, Team Leader, or an experienced front-of-house team member ready to step into management, with a background in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with serving freshly made food and drinks
• A natural talent and passion for hospitality
• Extremely driven and persistent in overcoming challenges
• Good literacy skills and excellent attention to detail for reporting on KPIs
• Strong communication skills to build rapport and trust
• Self-motivated, able to work at pace with limited supervision, even under pressure
• Solid knowledge of best practices in sales building, forecasting, paperwork and reporting, recruitment, HR, and NPS

If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.