Front of House Supervisor - New Opening

TN United Kingdom; Alton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an exciting new opening as a Front of House Supervisor in Alton, where you'll lead a vibrant team in delivering exceptional service. This role offers a unique opportunity to shape the atmosphere of a beloved local venue, ensuring every customer leaves happy. With a focus on teamwork and community engagement, you'll enjoy a supportive environment that values your contributions. Benefit from shared tips, generous discounts, and opportunities for personal development in a fast-growing restaurant group. If you're passionate about hospitality and ready to make a difference, this role is for you!

Benefits

Tips shared equally across the team

Staff food on every shift

50% discount on food

28 days holiday

Competitions and incentives

Christmas and Boxing Day off

Loungefest staff party

Support via the Licenced Trade Charity

Company pension scheme

Opportunities for personal development

Qualifications

• Experience in a supervisory role in hospitality.
• Strong communication and literacy skills.

Responsibilities

• Lead the front-of-house team to ensure customer satisfaction.
• Maintain a high pace and attention to detail during shifts.

Skills

Experience as a Supervisor

Strong front-of-house skills

Passion for hospitality

Excellent communication skills

Attention to detail

Job description

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Front of House Supervisor - New Opening, Alton

Client:

Location:

Alton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8f711442d7b4

Job Views:

2

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are special places, made so by the brilliant people who run them. As Supervisor, you'll support the management team to maintain that brilliance, delivering 14 great shifts with the team to ensure every customer leaves happy. Your supervision makes the difference. It's all about the bustle. You'll lead from the front, setting a high pace so everyone delivers on time, every time. Attention to detail is key, and your goal is for your Lounge to be the go-to place for the local community. This role is demanding, but you have what it takes.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Staff food on every shift, regardless of hours worked
• 50% discount on food across all three brands from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Competitions and incentives, including trips with our suppliers
• Christmas and Boxing Day off!
• The legendary Loungefest staff party
• Support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Opportunities for personal development and career progression in a fast-growing business

What you'll bring:

• Experience as a Supervisor, Team Leader, or a strong front-of-house team member aiming for management, with a background in restaurants, bars, cafés, or coffee shops.
• Experience working in a bar environment with serving freshly made food and drinks.
• A passion for hospitality.
• Driven and persistent in overcoming challenges.
• Good literacy skills and attention to detail for reporting KPIs.
• Excellent communication skills to build rapport and trust.
• Self-motivated, able to work at pace with minimal supervision under pressure.
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices.

If you'd like to learn more, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.