Front of House Supervisor: Lead Service & Team Growth

Loungers plc; Ilkley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Tips shared among team

Meal on every shift

50% discount on food & drinks

Flexible hours

Early access to pay via Wagestream

Staff events

Job summary

Vitello Lounge, part of Loungers, is hiring a Front of House Supervisor to lead on the floor and support the team across shifts in a busy hospitality setting.

You’ll coach staff, oversee service standards, manage bar and pass operations, and help resolve guest queries while driving sales. This role offers opportunities for development within a growing brand and benefits from family of Loungers perks.

Qualifications

• Experience in hospitality environments (restaurants, bars, cafés or coffee shops).
• Led or supported teams on busy shifts to ensure smooth service.
• Willingness to coach and develop junior staff on the floor.

Responsibilities

• Lead from the front during busy shifts, ensuring great service and smooth operations.
• Support management with day-to-day tasks from opening to closing while maintaining standards.
• Coach and motivate the team, assign roles, and build confidence during service.

Skills

Front of House Leadership

Team Leadership

Customer Service

Job description

Vitello Lounge, part of Loungers, is hiring a Front of House Supervisor to lead on the floor and support the team across shifts in a busy hospitality setting.

You’ll coach staff, oversee service standards, manage bar and pass operations, and help resolve guest queries while driving sales. This role offers opportunities for development within a growing brand and benefits from family of Loungers perks.