Front-of-House Supervisor – Lead Service & Guest Experience

Rick Stein Careers; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free staff meals

Staff discounts across Rick Stein

Training and development

Career progression

Inclusive team culture

Extra holiday days

Discounts across retailers

Travel discounts

Job summary

Rick Stein Restaurants is seeking an experienced Front-of-House Supervisor to lead the team and deliver exceptional guest experiences. You’ll supervise service, coordinate with kitchen and bar teams, and mentor junior members while upholding the Rick Stein standards.

The ideal candidate loves hospitality, excels in a busy setting, and can inspire staff to provide outstanding service. This role offers a supportive team culture and opportunities for growth within the group.

Qualifications

• Front-of-house leadership experience and confident team management.
• Strong guest service mindset with hospitality focus.
• Excellent communication and interpersonal skills with guests and colleagues.
• Proven ability to lead by example in a busy restaurant environment.

Responsibilities

• Supervising and motivating the front-of-house team during service.
• Ensuring smooth and efficient operation of your section and the wider restaurant.
• Delivering relaxed, memorable dining experiences for every guest.
• Sharing knowledge of menus, daily specials, wines and drinks.
• Anticipating guest needs and providing thoughtful recommendations.
• Mentoring junior team members to develop their skills.
• Liaising with kitchen and bar teams to ensure seamless service.
• Upholding high standards that define the Rick Stein name.
• Assisting management with staff scheduling and training.

Skills

Front-of-house leadership

Team leadership

Guest service

Communication

Hospitality

Job description

Rick Stein Restaurants is seeking an experienced Front-of-House Supervisor to lead the team and deliver exceptional guest experiences. You’ll supervise service, coordinate with kitchen and bar teams, and mentor junior members while upholding the Rick Stein standards.

The ideal candidate loves hospitality, excels in a busy setting, and can inspire staff to provide outstanding service. This role offers a supportive team culture and opportunities for growth within the group.