Front of House Supervisor – Lead a Warm Hospitality Team

The Inn Collection Group

Grasmere

On-site

GBP 26,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Birthday paid holiday
Lead-Inn development program
Paid breaks
50% food discount at Inns
Stay £1 at Inns (Jan–Mar)
1/3 off room bookings all year
£50 on same-day bookings
15% off bed and breakfast for loved-1s
Employee Assistance Programme
Give-inn back scheme
Award-winning team recognition

Job summary

The Wordsworth Inn, Grasmere, part of The Inn Collection Group, is opening its doors and seeking a Front of House Supervisor to join a food-led operation with 55 bedrooms and 196 internal covers. You will be the first warm welcome, guiding the team and ensuring guests enjoy a memorable stay from start to finish.

Working closely with the Assistant Manager, you’ll oversee greeting guests, supervising service, resolving challenges, and maintaining a positive atmosphere that reflects our warm brand.

Qualifications

  • Passionate about delivering great service.
  • Enjoys working as part of a team and contributing to a positive guest experience.
  • Able to lead and motivate a busy front-of-house team in a fast-paced setting.

Responsibilities

  • Greet guests and oversee service to ensure a warm, memorable guest experience.
  • Guide and support the team, stepping in to resolve challenges and ensure smooth operations.
  • Help create a lively, welcoming atmosphere for guests and staff alike.

Skills

Customer service
Leadership
Team collaboration
Communication

Job description

The Wordsworth Inn, Grasmere, part of The Inn Collection Group, is opening its doors and seeking a Front of House Supervisor to join a food-led operation with 55 bedrooms and 196 internal covers. You will be the first warm welcome, guiding the team and ensuring guests enjoy a memorable stay from start to finish.

Working closely with the Assistant Manager, you’ll oversee greeting guests, supervising service, resolving challenges, and maintaining a positive atmosphere that reflects our warm brand.

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