Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Street; On-site; GBP 25,000 - 30,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant, is seeking a Front of House Supervisor to assist in daily operations. This role involves supporting team training and development, ensuring a positive guest experience, and maintaining a fun work environment. The ideal candidate will demonstrate strong leadership and organization skills while thriving in a fast-paced setting.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Leadership training and mentorship

Inclusive work environment

Reward and recognition programs

Qualifications

• Leads by example and coaches team members.
• Seeks learning and skill development opportunities.
• Achieves goals through organization and time management.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training and performance management of the team.
• Ensures excellent guest experiences.

Skills

Leadership

Organization

Time Management

Communication

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training, mentorship programs, and development initiatives
• A respectful and inclusive work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Continuously seeks learning and skill development opportunities
• Achieves goals through strong organization and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions Boston Pizza's Brand Standards, Food Safety, and the Foundations of Hospitality
• Communicates development opportunities to the AGM and FOH manager and supports team growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!