Front of House Supervisor

SMB Partners Ltd.; London; On-site; GBP 36,000; Full time

Job summary

Join a vibrant team at a prestigious venue known for its rich history and commitment to excellence. As a Front of House Supervisor, you will play a crucial role in creating memorable experiences for guests in a dynamic hospitality setting. This position offers the opportunity to work in a renowned establishment, where inclusivity and belonging are at the heart of the culture. With a focus on exceptional service, you will engage with a diverse clientele and contribute to a positive atmosphere. If you are passionate about hospitality and eager to make a difference, this role is perfect for you.

Benefits

31 days holiday

Health cash plan

Complimentary meals on duty

3% pension contribution

Life assurance

Company sickness pay

Cycle to work scheme

Season ticket loan

Access to cinemas and BAFTA events

Qualifications

• Passion for delivering exceptional service to guests.
• Experience in a hospitality or service delivery role.

Responsibilities

• Deliver outstanding service across all areas of the venue.
• Support events and create bespoke cocktails for guests.

Skills

Customer Service Excellence

Cocktail Creation

Teamwork

Problem Solving

Education

Experience in Service Delivery

Job description

Front of House Supervisor (195 Piccadilly)

Location: 195 Piccadilly, W1J 9EU

Contract: Full Time

Up to £35,645 per annum (inclusive of service charge & financial award scheme). Full time, 5 days per week (typically: earliest start time 7:00am / latest finish 12:00am).

Description:

**Please be aware this is a Hospitality role within our main Restaurant & Bar**

Our opportunity:

Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly.

Do you strive to create joy when serving members?

Do you want to work with a team where belonging and inclusivity are at the core of everything we do?

Our Front of House Supervisors are champions at delivering an exceptional level of service to our members. It’s a varied role where you’ll get to work across all areas of the building including the members club's impressive fine dining restaurant named after the well esteemed Richard Attenborough, as well as supporting on external event hires, BAFTA events, and screenings.

How BAFTA 195 Piccadilly gives you the red carpet experience:

• 31 days holiday (increasing to 33 days after 5 years' service)
• Building is closed for 1 week during the festive period in December
• Health cash plan (financial contribution to dentist, podiatry & more treatments)
• Complimentary meals on duty
• 3% pension contribution, Life assurance
• Company sickness pay
• Cycle to work scheme
• Season ticket loan
• Access to cinemas throughout the UK & to BAFTA events

Who you are:

You’ll be passionate about bringing excellence in service to all guests and have some experience in a service delivery role. You'll be excited to create bespoke cocktails and thrive from experimenting with flavours.

We hire people with a can-do attitude, who like to help, and who are team-focused.

Who are we?

195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA.

Following an extensive refurbishment programme, our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year.

Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.

Please submit your CV through the below link

About Us:

ABOUT BAFTA

BAFTA is a leading arts charity focused on championing creativity, opportunity, and social change for all through the transformative power of film, games, and television.

BAFTA’s Purpose:

Enrich the cultural landscape. Level the playing field. Be progressive. Inspire and celebrate.

BAFTA’s Mission:

We champion practitioners in film, games, and television, regardless of background and life experience. We provide community for our members and strive for progressive industry and cultural practices. We recognise exceptional storytelling through our awards.

BAFTA’s Vision:

People from all backgrounds will have the opportunity to thrive in the screen industries, bringing rich, more diverse stories for us to celebrate.

DIVERSITY MONITORING

Our aim is for our staff to be a diverse mix of talented people who want to come and do their best work. BAFTA is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome candidates from all backgrounds who want to join BAFTA and do their best work. Our culture at work is inclusive, and we celebrate diversity in all its forms. Please take the time to fill out our Diversity Monitoring Survey. All the information you provide will be anonymous and is not considered with your application.

We actively encourage all applicants to share with us how you might perform best throughout our recruitment process. Should you wish for us to adjust the process in order for you to shine, please get in touch: [e-mail].

Date Posted: 02 Sep 2024

Apply Now

First Name:

Last Name:

Address Line 1:

Address Line 2:

Town:

County:

Postcode:

Telephone:

Email:

File(s):

Notes/Comments:

DIVERSITY MONITORING

Our aim is for our staff to be a diverse mix of talented people who want to come and do their best work. BAFTA is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or whether or not they have a disability. Please take the time to fill out our Diversity Monitoring Survey. All the information you provide will be anonymous and is not considered with your application.

We actively encourage all applicants to share with us how you might perform best throughout our recruitment process. Should you wish for us to adjust the process in order for you to shine, please get in touch: [e-mail].