Front of House Superstar - Flexible Hours & Tips

The Punchbowl Lapworth; West Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary and tips

Flexible working hours

Room for growth

Respected venue

Job summary

The Punchbowl Lapworth is seeking a Front of House Team Member to join our friendly, professional team in Lapworth. In this role you will welcome guests, take orders, deliver meals, and help maintain a clean, safe dining room while working closely with kitchen and bar staff. The venue offers a competitive salary with tips, flexible hours, and room for growth.

Join a well-established hospitality group and contribute to memorable guest experiences in a supportive environment.

Qualifications

• Experience in a front-of-house or customer-facing role (preferred but not essential).
• A positive, can-do attitude and a passion for hospitality.
• Excellent communication and people skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong attention to detail and a professional approach.
• A team player who is reliable and adaptable.

Responsibilities

• Provide a warm and friendly welcome to all guests.
• Take orders accurately and efficiently, offering recommendations when needed.
• Deliver food and drinks promptly and professionally.
• Maintain a high standard of cleanliness and presentation in the dining area.
• Handle customer feedback in a professional and positive manner.
• Ensure all payments and transactions are processed accurately.
• Work closely with the kitchen and bar team to ensure smooth service.
• Assist with opening and closing procedures as required.
• Uphold health, safety, and hygiene standards at all times.

Skills

Customer service

Communication skills

Team player

Hospitality

Job description

The Punchbowl Lapworth is seeking a Front of House Team Member to join our friendly, professional team in Lapworth. In this role you will welcome guests, take orders, deliver meals, and help maintain a clean, safe dining room while working closely with kitchen and bar staff. The venue offers a competitive salary with tips, flexible hours, and room for growth.

Join a well-established hospitality group and contribute to memorable guest experiences in a supportive environment.