Front of House Shift Lead: Service & Team Coach

Dallas Holdings; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hospitality company in the United Kingdom is searching for a Shift Leader for their Front of House team in Stratford-upon-Avon. You will support and coach your team to ensure excellent customer service and food safety while maximizing sales. The role involves leading service principles, maintaining high standards of cleanliness, and ensuring effective stock control. Candidates should have proven leadership skills and a strong commitment to quality service. This position offers a dynamic work environment with growth opportunities.

Qualifications

• Proven experience in leading and coaching a team.
• Ability to manage multiple tasks effectively.
• Strong understanding of food safety and hygiene regulations.

Responsibilities

• Support and coach the team to ensure they reach their potential.
• Lead the Speed of Service principles and monitor team performance.
• Ensure all safety checks are correctly monitored and recorded.
• Maximise sales and profit through effective stock and order management.

Skills

Team coaching

Customer service

Food safety compliance

Sales maximization

Job description

A prominent hospitality company in the United Kingdom is searching for a Shift Leader for their Front of House team in Stratford-upon-Avon. You will support and coach your team to ensure excellent customer service and food safety while maximizing sales. The role involves leading service principles, maintaining high standards of cleanliness, and ensuring effective stock control. Candidates should have proven leadership skills and a strong commitment to quality service. This position offers a dynamic work environment with growth opportunities.