Front of House Receptionist

TN United Kingdom; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player invites you to join as a Front of House Receptionist, where you will play a pivotal role in delivering exceptional guest experiences. This is your chance to develop your skills in a luxurious environment, ensuring every guest feels welcomed and valued. With a commitment to excellence, you will work alongside a talented team in a stunning setting that combines rich history with modern hospitality. If you have a passion for service and a desire to create memorable moments, this opportunity is perfect for you.

Benefits

Competitive salaries with generous service charge

Complimentary experiences at iconic destinations

Dedicated hospitality-specific benefits platform

Qualifications

• Previous face-to-face customer service experience.
• Warm, genuine, and approachable character.

Responsibilities

• Friendly and efficient check-in and check-out.
• Answering all guest enquiries and providing information.
• Supporting the Front of House team for excellent guest experiences.

Skills

Customer Service

Communication

Problem Solving

Job description

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As a Front of House Receptionist at Le Manoir aux Quat’Saisons you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide.

If you are looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

· Friendly and efficient check in and check out of the highest standard.

· Answering all guest enquiries.

· Providing information about the hotel and the local area to our guests.

· Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors.

About Us

Experience the best gardens and gastronomy in the English countryside. Le Manoir aux Quat’Saisons offers a distinctive combination of inspired history and impassioned innovation in culture and gastronomy. It has received international acclaim since opening, earning it two Michelin stars. Le Manoir is a place that brings the outside in; exploring the sprawling gardens, orchard and vineyard before finding verdant and cultural touches in the décor and artefacts of the interiors.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Le Manoir aux Quat’Saisons is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements

What You Bring:

· Warm, genuine and approachable character

· Previous face-to-face customer service experience

· The care to deliver truly memorable experiences for our guests

Applicants must have eligibility to work in the UK.

Please note this is a fixed term contract until January 2026.

What We Offer:

At Le Manoir aux Quat’Saisons we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

· Competitive salaries with generous service charge

· Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site

· Dedicated hospitality-specific benefits platform and many more

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.