Front of House Porter/Security

Select Appointments; Cambridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

Select Appointments is seeking a Front of House Porter in Cambridge on an 18-month fixed-term contract. You will be the welcoming face of the building, handling front desk queries, mail logistics, and basic security tasks to keep daily operations running smoothly.

The role requires strong customer service, clear communication, and a proactive approach to safety and site maintenance. The position offers a stable full-time schedule in a vibrant Cambridge setting.

Qualifications

• Previous experience in a portering, reception, security, or front-of-house customer service role.
• Strong communication skills with a customer-first mindset.
• High attention to detail regarding site safety and security protocols.
• Ability to work independently, manage your own shift responsibilities, and handle fire panel monitoring (training provided).

Responsibilities

• Reception & Customer Service: Act as the first point of contact for staff, visitors, and contractors, providing a professional welcome and handling front desk queries.
• Mail & Parcel Logistics: Receive, sort, and distribute incoming post and courier deliveries across the premises.
• Building Security & Lock-up: Responsible for opening, securing, and locking up the building at designated times.
• Safety Monitoring: Monitor fire alarm panels, conduct routine visual safety checks, and assist with emergency response procedures.
• General Facilities Support: Maintain a clean, organised reception area and assist with light operational tasks around the site.

Skills

Reception & Customer Service

Mail & Parcel Logistics

Building Security

Safety Monitoring

Job description

Front of House & Facilities Porter

Location: Cambridge, UK

Contract Type: 18-Month Fixed Term (Full-Time)

Are you a reliable, customer-focused professional looking for a varied hands-on role in Cambridge? We are seeking a Front of House Porter to join our client's team on an 18-month fixed-term contract.

You will be the welcoming face of their building while keeping day-to-day front desk and security operations running smoothly.

Key Responsibilities

• Reception & Customer Service: Act as the first point of contact for staff, visitors, and contractors, providing a professional welcome and handling front desk queries.

• Mail & Parcel Logistics: Receive, sort, and distribute incoming post and courier deliveries across the premises.

• Building Security & Lock-up: Responsible for opening, securing, and locking up the building at designated times.

• Safety Monitoring: Monitor fire alarm panels, conduct routine visual safety checks, and assist with emergency response procedures.

• General Facilities Support: Maintain a clean, organised reception area and assist with light operational tasks around the site.

What We Are Looking For

• Previous experience in a portering, reception, security, or front-of-house customer service role.

• Strong communication skills with a customer-first mindset.

• High attention to detail regarding site safety and security protocols.

• Ability to work independently, manage your own shift responsibilities, and handle fire panel monitoring (training provided).

Why Apply?

• Stable 18-month full-time contract in a vibrant Cambridge location.

• Varied daily workflow combining customer engagement with operational duties.

• Competitive salary package and workplace benefits.