Front of House & Office Services Coordinator

OLIVER Agency - North America; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

OLIVER Agency in London is seeking a Home Team Assistant to keep front-of-house and facilities running smoothly. You will report to the Office Services Manager and tackle a broad range of administrative tasks with proactive, service-minded thinking.

Responsibilities include welcoming clients, managing access, booking meeting rooms, coordinating catering, supporting events, handling calls and emails, diary management, and maintaining records. Training is provided for all systems.

Qualifications

• Experience in front-of-house, reception, or customer-facing roles.
• Strong organisational skills and multitasking ability.
• Clear, confident written and verbal communication.
• Proactive, solution-focused mindset with attention to detail.
• Familiarity with workplace security and access control is a plus.
• Basic understanding of financial admin including purchase orders and invoice tracking.
• Curiosity about AI tools to support day-to-day tasks.

Responsibilities

• Welcome clients, visitors and employees in a warm, professional manner.
• Manage office access across multiple locations and issue/remove passes.
• Coordinate meeting room bookings and visitor arrangements.
• Set up and reset meeting rooms for client meetings and internal sessions.
• Coordinate catering orders and hospitality support for events.
• Support planning and logistics of office events, pitches, and socials.
• Answer and direct calls and respond to emails promptly.
• Provide diary management and scheduling support as needed.
• Maintain accurate records and documentation.
• Raise purchase orders and support daily financial administration.
• Process deliveries, mail, and courier services.
• Stock offices with groceries, stationery and supplies.
• Coordinate maintenance callouts with facilities providers.
• Support health and safety procedures and workplace compliance.
• Assist Office Services Manager with tasks and projects.

Skills

Front-of-house

Reception

Customer-facing

Organisational skills

Communication

Proactive

Attention to detail

Relationship building

Outlook/Teams familiarity

Security awareness

PO/invoice basics

AI tools curiosity

Agentic mindset

Tools

Microsoft Outlook

Microsoft Teams

Ticketing systems

Job description

OLIVER Agency in London is seeking a Home Team Assistant to keep front-of-house and facilities running smoothly. You will report to the Office Services Manager and tackle a broad range of administrative tasks with proactive, service-minded thinking.

Responsibilities include welcoming clients, managing access, booking meeting rooms, coordinating catering, supporting events, handling calls and emails, diary management, and maintaining records. Training is provided for all systems.