Front of House Manager, BLUE OCTOPUS RECRUITMENT LTD

Guardian Jobs; Reading; On-site; GBP 29,000; Full time

Job summary

A not-for-profit charity is seeking a Front of House Manager to ensure the successful opening of a new care home in Calcot, Reading. The role involves managing enquiries, administrative tasks, and community engagement, while supporting older people's well-being. The ideal candidate will have strong organizational skills and experience in administrative support, with a commitment to our mission and values.

Benefits

Group Pension with 6% contribution

Generous annual leave

Wellbeing support and employee assistance

Training and progression opportunities

Monthly prize draws

Discount schemes and financial benefits

Health cash plans

Cycle to work scheme

Long service awards

Referral bonuses

Qualifications

• Experience in administrative support and confidentiality.
• Knowledge of financial and HR policies.

Responsibilities

• Act as a first point of contact for enquiries and visitors.
• Manage administrative tasks such as invoicing and supplies.
• Oversee resident move-ins and ensure high standards.

Skills

Communication

Organizational Skills

Confidentiality

Education

GCSE Maths and English

AAT or NVQ Level 2 in Administration

Tools

Microsoft Office 365

Job description

Front of House Manager, BLUE OCTOPUS RECRUITMENT LTD

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Job Details

£28,875 + benefits

Permanent – Full Time (37.5 hours per week)

Monday to Friday (may include some evenings and weekends)

We are a not-for-profit charity dedicated to providing excellent care with a family feel, supporting older people for over 100 years. Our services include care homes, day care, and grants for those in financial difficulty.

Role Overview

We are seeking a Front of House Manager to work alongside the management team to ensure the successful opening of our new care home in Calcot, Reading. The home features:

• 66 luxury bedrooms with ensuite wet rooms
• A cinema for residents
• A stylish salon
• A library
• A vibrant bar

The environment aims to be warm and homely, providing exceptional residential, dementia, and respite care.

Responsibilities

• Act as a first point of contact for enquiries and visitors
• Implement initiatives to generate customer enquiries and maximize revenue
• Manage administrative tasks such as invoicing, supplies, and training bookings
• Support community engagement events and activities
• Oversee resident move-ins and ensure bedrooms are maintained to high standards

Candidate Requirements

• Minimum GCSE Maths and English
• Experience in administrative support, confidentiality, and efficiency
• Knowledge of financial and HR policies
• Proficiency in Microsoft Office 365 and relevant systems
• Desirable: AAT or NVQ Level 2 in Administration
• Experience in promoting services for older people or within a charity (desirable)
• Knowledge of sales and marketing principles

Skills and Attributes

Organized, accurate, with excellent communication skills. Friendly, positive, and able to work to deadlines. Committed to supporting older people's well-being and embodying our mission and values.

Benefits

• Group Pension with 6% contribution
• Generous annual leave
• Wellbeing support and employee assistance
• Training and progression opportunities
• Monthly prize draws
• Discount schemes and financial benefits
• Health cash plans
• Cycle to work scheme
• Long service awards
• Referral bonuses
• Free DBS checks

Safeguarding and Equality

All staff must adhere to safeguarding policies and undergo DBS checks. We promote diversity and inclusion, aiming for an equitable workplace. Applications from those with the right to work in the UK are welcome. We do not currently sponsor visas.

Apply early as we may close the vacancy upon successful recruitment.