Front of House Manager

Jubilee Talent; Stratford-upon-Avon; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

40-hour week

Historic rural venue

Award-winning restaurant

Job summary

Jubilee Talent is seeking an experienced Front of House Manager for a prestigious dining pub in the Warwickshire countryside. You will lead daily front-of-house operations, ensuring warm welcomes and flawless service while coordinating a core team and seasonal staff.

This role requires strong leadership, guest-focused attention, and the ability to manage events and maintain a polished venue, including updating the website with menus and announcements.

Qualifications

• Supervisory/management experience in pub, restaurant or hospitality.
• Strong leadership and communication abilities.
• Excellent organizational skills and attention to guest experience.
• Ability to manage seasonal scheduling and digital content updates.

Responsibilities

• Lead and develop a core team of front-of-house staff.
• Coordinate seasonal temp staff and bank staff for peak periods.
• Oversee daily front-of-house operations and presentation.
• Plan and execute events and functions.
• Manage and update website content with menus and announcements.

Skills

Team leadership

Communication skills

Organizational skills

Event planning

Digital updates

Job description

Job Overview

Are you an experienced hospitality professional with a passion for exceptional guest service? We are looking for a dedicated Front of House Manager to join our team at our award-winning dining pub—proudly named a Tripadvisor 2026 Top 10% Restaurant in the World! Nestled in the heart of the Warwickshire countryside, this historic 17th-century inn offers a vibrant and acclaimed dining experience.

In this role, you will be the driving force behind our daily front-of-house operations, ensuring every guest receives a warm, memorable welcome and flawless service.

Key Responsibilities

• Team Leadership: Lead, inspire, and develop a core team of 5 full-time front-of-house staff.
• Resource & Rota Management: Coordinate and manage a seasonal team of 10-15 temporary staff members, alongside bank staff, to ensure seamless service during peak periods and busy seasonal events.
• Operational Excellence: Oversee all aspects of front-of-house daily operations, maintaining high standards of presentation, cleanliness, and customer care.
• Event Coordination: Plan, organize, and execute special events and functions to guarantee high customer satisfaction.
• Digital Presence: Manage and update website content to ensure menus, announcements, and information are always accurate and engaging.

What We Are Looking For

• Proven experience in a supervisory or management role within a busy pub, restaurant, or hospitality environment.
• Exceptional leadership and communication skills, with a hands‑on approach and the ability to motivate a dynamic team under pressure.
• Strong organizational skills, with a keen eye for detail regarding guest experience and venue presentation.
• Capability to handle multi‑faced responsibilities, from scheduling a large seasonal team to event planning and digital updates.

Benefits & Perks

• Competitive hourly rate (£15.75 ph)
• Secure 40-hour working week
• Working in a unique, historic, and internationally recognized award-winning rural venue