FOH Manager – Historic, Award-Winning Rural Pub

HR-CL Limited; Stratford-upon-Avon; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate (£15.75 ph)

Secure 40-hour working week

Historic, award-winning rural venue

Job summary

HR-CL Limited in Stratford-upon-Avon is seeking a Front of House Manager to lead the guest-facing operations of our award-winning dining pub, located in the heart of Warwickshire. You will drive daily front-of-house performance, ensuring a warm welcome and flawless service across a busy seasonal calendar.

Lead a core team of front-of-house staff and coordinate seasonal temps, while maintaining high presentation standards, managing events, and updating our digital content and menus to keep

Qualifications

• Proven experience in a supervisory or management role within a busy pub, restaurant, or hospitality environment.
• Exceptional leadership and communication skills, with a hands-on approach and the ability to motivate a dynamic team under pressure.
• Strong organizational skills, with a keen eye for detail regarding guest experience and venue presentation.
• Capability to handle multi-faceted responsibilities, from scheduling a large seasonal team to event planning and digital updates.

Responsibilities

• Team Leadership: Lead, inspire, and develop a core team of front-of-house staff.
• Resource & Rota Management: Coordinate and manage a seasonal team of 10-15 temporary staff and bank staff.
• Operational Excellence: Oversee all aspects of front-of-house daily operations, maintaining high standards of presentation, cleanliness, and customer care.
• Event Coordination: Plan, organize, and execute special events and functions to guarantee high customer satisfaction.
• Digital Presence: Manage and update website content to ensure menus, announcements, and information are accurate and engaging.

Skills

Team Leadership

Rota Management

Operations

Event Planning

Digital Content

Job description

HR-CL Limited in Stratford-upon-Avon is seeking a Front of House Manager to lead the guest-facing operations of our award-winning dining pub, located in the heart of Warwickshire. You will drive daily front-of-house performance, ensuring a warm welcome and flawless service across a busy seasonal calendar.

Lead a core team of front-of-house staff and coordinate seasonal temps, while maintaining high presentation standards, managing events, and updating our digital content and menus to keep