Front of House Leader: Inspire Teams & Service Excellence

Pret A Manger; Manchester; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Benefits dieser Stelle

Mystery Shopper bonus

Early-morning shift bonus (£5)

Annual leave 28 days

Pension scheme

Healthcare cash plan

Free food and drink while working

Club Pret Membership

Loyalty awards

Marketplace discounts

Free shoes

Zusammenfassung

Pret A Manger in Manchester is seeking a Front of House Leader to coach and mentor shop teams, uphold high standards, and drive exceptional customer service. You’ll lead by example, keeping energy high and standards consistent across busy periods.

As a hands-on role, you’ll be involved in coffee preparation and staff development, ensuring the Pret experience remains outstanding for every customer who visits our shops in the city. Join us to grow with a like-minded team.

Qualifikationen

• Experience needed: you lead with purpose - driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

Aufgaben

• Coach and mentor shop teams to maintain high standards.
• Drive team performance and protect profit.
• Ensure exceptional customer service and a positive shop vibe.
• Hands-on coffee preparation during busy periods.

Kenntnisse

Customer service

Team leadership

Flexibility

Jobbeschreibung

Pret A Manger in Manchester is seeking a Front of House Leader to coach and mentor shop teams, uphold high standards, and drive exceptional customer service. You’ll lead by example, keeping energy high and standards consistent across busy periods.

As a hands-on role, you’ll be involved in coffee preparation and staff development, ensuring the Pret experience remains outstanding for every customer who visits our shops in the city. Join us to grow with a like-minded team.