Front of House Leader — Inspire Teams & Great Perks

Pret A Manger; Orpington; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Early shift bonus

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while working

Club Pret Membership

Discounts on shopping, travel, dining,

Recognition rewards

Job summary

Pret A Manger in the United Kingdom is seeking a Front of House Leader to inspire and coach shop teams, ensuring great customer service and smooth operations. You’ll role-model high standards, manage shifts, and keep customers happy with energy and warmth.

Base pay is £14.10 per hour, with bonus and benefits related to early shifts, loyalty rewards, and free food and drink during shifts. This is a full-time, in-store role supporting our shop teams nationwide.

Qualifications

• Experience leading teams in a fast-paced hospitality or retail environment.
• Proven ability to drive performance, protect profit and keep customers happy.
• Strong communication and positive energy to inspire shop teams.

Responsibilities

• Lead front of house on shift, coaching and mentoring the team.
• Maintain high standards of service, cleanliness and efficiency.
• Ensure accurate cash handling and smooth shift handovers.
• Deliver exceptional customer experience during busy periods.

Skills

Retail leadership

Customer service

Shift management

Job description

Pret A Manger in the United Kingdom is seeking a Front of House Leader to inspire and coach shop teams, ensuring great customer service and smooth operations. You’ll role-model high standards, manage shifts, and keep customers happy with energy and warmth.

Base pay is £14.10 per hour, with bonus and benefits related to early shifts, loyalty rewards, and free food and drink during shifts. This is a full-time, in-store role supporting our shop teams nationwide.