Front of House Leader | Growth & 50% Staff Discount

Boparan Restaurant Group; Dartford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Performance-Based Rewards

Generous Discounts

Career Growth

Flexible Working

Job summary

Boparan Restaurant Group operates a dynamic restaurant hub housing Carluccio's, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's, located upstairs in a Sainsbury's in Crayford. As Front of House Team Leader, you’ll guide a diverse team to deliver memorable guest experiences and maintain the vibrant atmosphere the BRG brands are known for.

You’ll focus on coaching, service excellence, brand standards, and efficient operations to ensure every guest leaves with a smile and

Responsibilities

• Inspire Excellence: Lead front of house team to deliver outstanding service and a warm, inviting environment.
• Team Development: Mentor and train team members, fostering growth and exceeding customer expectations.
• Operational Efficiency: Oversee daily service flow and guest interactions to ensure smooth operations.
• Customer Satisfaction: Handle feedback professionally and turn challenges into improvements.
• Brand Ambassador: Uphold the standards of our BRG brands so every guest leaves happy.
• Safety and Compliance: Ensure health, safety and legal requirements are met with precision.

Job description

Boparan Restaurant Group operates a dynamic restaurant hub housing Carluccio's, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's, located upstairs in a Sainsbury's in Crayford. As Front of House Team Leader, you’ll guide a diverse team to deliver memorable guest experiences and maintain the vibrant atmosphere the BRG brands are known for.

You’ll focus on coaching, service excellence, brand standards, and efficient operations to ensure every guest leaves with a smile and