Front of House Leader at Dynamic Restaurant Hub

The Restaurant Hub; Larkhill; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Bonuses

Staff discounts

Career growth

Flexible working

Job summary

The Restaurant Hub is part of the Boparan Restaurant Group, a dynamic hospitality collective bringing together Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's under one roof.

As Front of House Team Leader, you will guide the team to deliver seamless, memorable dining experiences, lead by example, mentor staff, and uphold brand standards across our diverse brands. BRG emphasizes a vibrant, customer-focused culture with flexible working options.

Responsibilities

• Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
• Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
• Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
• Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
• Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
• Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.

Job description

The Restaurant Hub is part of the Boparan Restaurant Group, a dynamic hospitality collective bringing together Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's under one roof.

As Front of House Team Leader, you will guide the team to deliver seamless, memorable dining experiences, lead by example, mentor staff, and uphold brand standards across our diverse brands. BRG emphasizes a vibrant, customer-focused culture with flexible working options.