Front-of-House Leader: Elevate Guest Experience & Team Growth

Hawksmoor; Manchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Tronc paid for every hour you work

Free team meals on shift

50% off food at Hawksmoor

Income protection

Death in service cover

Paid volunteer days

Early wage access

Referral bonuses

Exclusive savings on travel

Welfare budget for snacks

Training and progression opportunities

Job summary

Hawksmoor in Manchester is seeking an Assistant Restaurant Manager to lead the front-of-house team with warm, confident hospitality. You’ll support the Restaurant Manager in running the floor, developing people and maintaining high standards, while being a visible, hands-on leader during service.

In this role you’ll partner with the kitchen, bar and reservations teams to ensure smooth service, coach and evaluate staff, and uphold Hawksmoor’s commitment to exceptional guest experiences, food and

Qualifications

• Experience as an Assistant Restaurant Manager in a quality restaurant.
• Confident, people-focused leader who enjoys being on the floor.
• Organised, calm and solutions-focused under pressure.
• Passionate about hospitality, food, drink and great service.
• Keen to grow your career within a values-led business.

Responsibilities

• Support the Restaurant Manager in day-to-day running of the restaurant.
• Lead shifts on the floor, setting standards and creating a positive, welcoming atmosphere.
• Coach, support and develop the front-of-house team.
• Ensure exceptional guest experience, handling feedback with care and confidence.
• Work closely with kitchen, bar and reservations teams to keep service running smoothly.
• Support recruitment, training and progression within the team.

Skills

FOH leadership

Guest service

People management

Organizational skills

Hospitality passion

Job description

Hawksmoor in Manchester is seeking an Assistant Restaurant Manager to lead the front-of-house team with warm, confident hospitality. You’ll support the Restaurant Manager in running the floor, developing people and maintaining high standards, while being a visible, hands-on leader during service.

In this role you’ll partner with the kitchen, bar and reservations teams to ensure smooth service, coach and evaluate staff, and uphold Hawksmoor’s commitment to exceptional guest experiences, food and