Front of House Team Member

The Restaurant Hub - Hinckley; Hinckley and Bosworth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount across BRG brands

Job summary

The Restaurant Hub - Hinckley is seeking a friendly Front of House Team Member to welcome guests, take orders and serve with a smile, helping to deliver memorable dining experiences across our BRG brands.

Join a busy, collaborative team with flexible hours, training opportunities and generous staff discounts across Carluccio's Caffè, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's.

Responsibilities

• Greet and seat guests with a warm welcome.
• Take orders accurately and assist guests with questions.
• Serve food and drinks to tables promptly and attentively.
• Provide customer care and handle special requests professionally.
• Keep the front-of-house area clean, tidy and welcoming.
• Collaborate closely with the team to ensure seamless service.

Job description

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special:

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities:

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer:

• Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We’re Looking For?

If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest– Acting with integrity in everything we do.
Hardworking– Giving our best, every day.
Hungry– Always striving for growth and excellence.
Heart– Caring deeply about our people, our guests, and our communities.

Our Hinckley Restaurant Hub is a spacious, open area with comfy booth seating, delicious food and a lovely team!
You’ll find us by the checkouts in Sainsbury’s Superstore so when you’ve finished your shopping, why not pop in for a slice of cake and a delicious Italian coffee from Caffe Carluccio’s.