Front of House Lead — Client Experience & Admin Support

JTC Group; St Helier; On-site; GBP 24,000 - 30,000; Full time

Job summary

JTC Group is seeking a Front of House Coordinator to ensure a professional front of house service for clients and visitors. The role includes greeting guests, coordinating meeting room setups, and managing calendars and IT equipment for seamless meetings.

Ideal candidates will have experience in front of house roles, strong communication skills, and the ability to manage multiple tasks with discretion. This position supports facilities and office services within a dynamic team.

Qualifications

• Experience in a front of house coordination role is desirable.
• Knowledge of general office management processes and procedures is desirable.
• Excellent communication skills both verbal and written.
• Strong time management and organisational skills with the ability to manage multi-tasks efficiently.
• Professional approach with high integrity and ability to handle confidential information.
• Strong team player and reliable.

Responsibilities

• Meet and greet clients and visitors to the front of house in a professional, friendly manner.
• Set up meeting rooms and boardrooms and arrange catering when required.
• Manage inbox and log enquiries for relevant recipients.
• Coordinate meeting room calendars and IT equipment setup as needed.
• Ensure reception, mezzanine, and public areas remain tidy and secure.
• Manage stock of kitchen and catering supplies and reorder as required.

Skills

Front of House coordination

Office management

Time management

Organisational skills

Verbal & written communication

Confidentiality

Team player

Microsoft Office basics

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Visitor management

Calendar management

Job description

JTC Group is seeking a Front of House Coordinator to ensure a professional front of house service for clients and visitors. The role includes greeting guests, coordinating meeting room setups, and managing calendars and IT equipment for seamless meetings.

Ideal candidates will have experience in front of house roles, strong communication skills, and the ability to manage multiple tasks with discretion. This position supports facilities and office services within a dynamic team.