Front of House Hero: Friendly Guest Service

Haven; Christchurch; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays

In-store purchase discounts

Free facility access

Savings at national brands

Job summary

Haven in the United Kingdom is seeking a friendly Restaurant Team Member to greet guests, take orders, and serve delicious food while creating a welcoming atmosphere. The role involves collaborating with kitchen and front-of-house staff to ensure smooth operations during busy periods.

The ideal candidate is adaptable, customer-focused, and able to work evenings, weekends and holidays. Comprehensive training and progression opportunities are offered, including fully funded qualifications and

Qualifications

• Previous experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.
• Strong communication skills and a positive, guest-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.
• Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.
• Keep restaurant and serving areas clean and tidy, maintaining hygiene and cleanliness standards.
• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Haven in the United Kingdom is seeking a friendly Restaurant Team Member to greet guests, take orders, and serve delicious food while creating a welcoming atmosphere. The role involves collaborating with kitchen and front-of-house staff to ensure smooth operations during busy periods.

The ideal candidate is adaptable, customer-focused, and able to work evenings, weekends and holidays. Comprehensive training and progression opportunities are offered, including fully funded qualifications and