Front of House: Guest Experience Specialist (Flexible Hours)

Carluccio's - Southampton; Southampton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

50% off total bill

Exclusive discounts via BRG Spark App

20% off Carluccio's gift shop & deli

Wage Stream access

Refer a friend bonus

Career development opportunities

Flexible working

Job summary

Carluccio's in Southampton is seeking a Front of House Team Member to greet guests, seat tables, take orders, and ensure a warm Italian dining experience for every guest.

You'll collaborate with kitchen and service colleagues to deliver smooth, friendly service, handle payments accurately, and maintain a welcoming, tidy dining area.

Join our BRG family for flexible working opportunities, ongoing development, and a vibrant hospitality career in a beloved brand.

Responsibilities

• Greet and seat guests, manage reservations, seat guests and ensure they are ready to enjoy their meal.
• Deliver exceptional service by taking orders, making recommendations, and serving dishes with Italian hospitality.
• Create memorable experiences by engaging with guests and ensuring a great dining experience for all.
• Work as a team with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle payments efficiently and accurately to ensure a seamless end to each guest's meal.
• Maintain the dining area by keeping it clean, tidy, and presentable.

Job description

Carluccio's in Southampton is seeking a Front of House Team Member to greet guests, seat tables, take orders, and ensure a warm Italian dining experience for every guest.

You'll collaborate with kitchen and service colleagues to deliver smooth, friendly service, handle payments accurately, and maintain a welcoming, tidy dining area.

Join our BRG family for flexible working opportunities, ongoing development, and a vibrant hospitality career in a beloved brand.