Front of House: Guest Experience Lead (Flexible Hours)

Carluccio'S; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% off your total bill for you and 5

Discounts on BRG Spark App

20% off at Carluccio's retail giftshop

Access to Wage Stream

Refer a friend bonus

Career development opportunities

Flexible working

Job summary

Carluccio's in South Kensington is seeking a Front of House Team Member to be the face of the restaurant, greeting guests, taking orders, and delivering warm Italian hospitality.

You will work with the team to ensure smooth service, handle payments, and help maintain a welcoming dining environment. The role offers flexible hours and opportunities within BRG's growing hospitality group.

Qualifications

• Experience in hospitality or customer-facing roles.
• Strong communication and interpersonal skills.
• Willingness to work flexible shifts.

Responsibilities

• Greet and seat guests, manage reservations, and seat guests comfortably.
• Take orders, provide recommendations, and ensure meals are served with hospitality.
• Collaborate with kitchen and staff to ensure smooth service.
• Process payments accurately and efficiently.
• Maintain dining area cleanliness and ambiance.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

POS system

Payment processing

Job description

Carluccio's in South Kensington is seeking a Front of House Team Member to be the face of the restaurant, greeting guests, taking orders, and delivering warm Italian hospitality.

You will work with the team to ensure smooth service, handle payments, and help maintain a welcoming dining environment. The role offers flexible hours and opportunities within BRG's growing hospitality group.