Front of House: Guest Experience Pro

WatchHouse - Bath; Bath; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Free Coffee & Drinks

Free Lunch Every Shift

30% Off All Food

30% Off Retail Coffee

Team Social Budget

Annual WatchHouse Party

Career Progression

Résumé du poste

WatchHouse Bath is seeking a Front of House Team Member to welcome guests and deliver the Modern Coffee Experience. You will share your passion for specialty coffee and food, creating memorable connections and upholding WatchHouse’s brand standards across service areas.

From induction to ongoing training, you will grow within a supportive team that values diligence, empathy and a can-do attitude, with opportunities to advance as WatchHouse expands.

Qualifications

• Deliver exceptional guest experiences by creating a warm, welcoming atmosphere for every guest.
• Be knowledgeable about WatchHouse coffee and food, confidently guiding customers through the menu.
• Serve food and drinks with efficiency, care, and attention to detail, maintaining high presentation standards.
• Maintain a clean and organized floor, ensuring the space is inviting and reflective of WatchHouse’s brand standards.
• Adapting to both counter service and floor service as required.
• Collaborate with your team and managers and support where needed.

Responsabilités

• Deliver exceptional guest experiences by creating a warm, welcoming atmosphere for every guest.
• Be knowledgeable about WatchHouse coffee and food offerings, confidently guiding customers through the menu.
• Serve food and drinks with efficiency, care, and attention to detail, maintaining high presentation standards.
• Maintain a clean and organized floor, ensuring the space is always inviting and reflective of WatchHouse’s brand standards.
• Adapting to both counter service and floor service as required.
• Collaborate with your team and managers and support where needed.

Description du poste

WatchHouse Bath is seeking a Front of House Team Member to welcome guests and deliver the Modern Coffee Experience. You will share your passion for specialty coffee and food, creating memorable connections and upholding WatchHouse’s brand standards across service areas.

From induction to ongoing training, you will grow within a supportive team that values diligence, empathy and a can-do attitude, with opportunities to advance as WatchHouse expands.