Front of House Guest Experience Associate

WatchHouse - Bath; Bath; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Free drinks

Coffee gift 250g monthly

Free lunch on shift

Team social budget

Annual party

40% off food

40% off coffee

Beautiful spaces

Best-in-class training

Induction period

Job summary

WatchHouse is seeking a Front of House Team Member to welcome guests, share our passion for specialty coffee and food, and deliver the Modern Coffee Experience with warmth and attention to detail.

You will work across counter and floor, learn WatchHouse offerings, and grow your hospitality career in our beautifully designed spaces supported by strong training and a values-driven culture.

Qualifications

• Experience in hospitality or customer service.
• Strong communication and guest service skills.
• Ability to work across counter and floor.

Responsibilities

• Deliver exceptional guest experiences by creating a warm, welcoming atmosphere.
• Be knowledgeable about WatchHouse coffee and food offerings, guiding customers through the menu.
• Serve food and drinks with efficiency, care, and attention to presentation.
• Maintain a clean and organized floor, reflecting WatchHouse brand standards.
• Adapt to both counter and floor service as required.
• Collaborate with team and managers to support where needed.

Job description

WatchHouse is seeking a Front of House Team Member to welcome guests, share our passion for specialty coffee and food, and deliver the Modern Coffee Experience with warmth and attention to detail.

You will work across counter and floor, learn WatchHouse offerings, and grow your hospitality career in our beautifully designed spaces supported by strong training and a values-driven culture.