Front of House Duty Manager

ISC group; England; Remote; GBP 17,000 - 25,000; Part time

Job summary

Warwick Schools Foundation is seeking a proactive duty manager on a casual basis to support a busy theatre department and maintain excellent service for stakeholders.

The ideal candidate will have customer-facing experience, strong communication and time management skills, and the ability to stay calm under pressure. Experience in theatre, events, hospitality, or team supervision is desirable.

Qualifications

• Must have experience in a customer-facing role.
• Strong communication and time-management skills.
• Ability to remain calm under pressure.

Responsibilities

• Ensure excellent customer service throughout events from arrival to venue close-down.
• Maintain health and safety standards in the theatre environment.
• Support the delivery of performances and assist the Theatre Administration Manager.

Skills

Customer service

Communication

Time management

Calm under pressure

Job description

Warwick Schools Foundation is seeking to appoint a proactive and experienced duty manager on casual basis to help a busy and thriving Theatre department to continue providing excellent service to our stakeholders.

The ideal candidate will have experience in a customer-facing role, strong communication and time management skills, and the ability to remain calm under pressure. Experience in theatre, events, hospitality, or team supervision is desirable.

The post-holder will work on a casual basis, responsible to ensure excellent customer service, maintain health and safety standards, and support the successful delivery of performances from arrival through to venue close-down.

The role will report to the Theatre Administration Manager.

Salary : Point 14 equivalent to £15.23 per hour including "2.21 holiday pay.

Deadline for submission: Wednesday, 11th November at 12pm
Interview date: Week Commencing 16th November 2026