Front of House Cleaner — Tips, Perks & Growth

Brend Hotel Group; Harrogate; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Share of staff tips

Training & progression

10% discount at Brend Collection

Discounted hotel stays

Hospitality Rewards discounts

Employee assistance program

Job summary

Brend Collection is hiring a Front of House cleaner for The Barnstaple Hotel. You will maintain high cleanliness across bedrooms, bathrooms and public areas, while communicating with other departments and upholding safety rules.

The role emphasizes teamwork, flexible availability, and a positive, neat appearance. Full training is provided and staff benefits include tips sharing, discounts and rewards within the Brend Collection network.

Qualifications

• Positive attitude and willingness to learn.
• Commitment to delivering high levels of customer service.
• Neat and tidy appearance and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in a team.

Responsibilities

• Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas.
• Report maintenance issues thoroughly.
• Provide friendly and professional customer service to customers.
• Ensure all equipment is in good working order and report concerns.
• Comply with HASAWA, fire precautions and legal requirements, assisting other departments as needed.
• Maintain good working relationships and assist where necessary.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

Brend Collection is hiring a Front of House cleaner for The Barnstaple Hotel. You will maintain high cleanliness across bedrooms, bathrooms and public areas, while communicating with other departments and upholding safety rules.

The role emphasizes teamwork, flexible availability, and a positive, neat appearance. Full training is provided and staff benefits include tips sharing, discounts and rewards within the Brend Collection network.