Front of House Catering Restaurant Supervisor

BaxterStorey; Methley; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

28 Days holiday incl. bank holidays

Birthday off

24 weeks maternity leave

Pension and life insurance

Perkbox discounts

Wellbeing hub

Cycle to work scheme

Free meals on shift

Apprenticeships opportunities

Job summary

BaxterStorey is seeking a Front of House Catering Restaurant Supervisor in Methley to lead front-of-house teams during a night shift. You will ensure service excellence, manage stock and hygiene, and drive customer satisfaction in a fast-paced environment.

The role is full-time with evening hours (20:00–3:30) and includes development opportunities within BaxterStorey’s catering operations. You will work closely with the Amazon DSA6 contract to uphold standards and client expectations.

Qualifications

• Previous experience commensurate with role.
• Passion for food and customer service.
• Experience supervising and training a team.
• Strong delegation and influence skills.
• Excellent organisational abilities.
• Clear verbal and written communication.

Responsibilities

• Supervise catering staff during daily service.
• Ensure excellent customer service standards.
• Assist with food preparation, presentation, and service.
• Monitor food safety and hygiene procedures.
• Manage stock levels and inventory control.
• Support staff training and performance management.
• Ensure compliance with company policies and client requirements.

Skills

Food and service passion

Team supervision

Delegation

Organisational skills

Communication skills

Adaptability

Core values alignment

Job description

Front of House Catering Restaurant Supervisor

Job Title: Front of House Catering Restaurant Supervisor

Department: Amazon DSA6

Employment Type: Full-Time, 5 days over 7 every other weekend, 20:00 - 3:30AM. £14.40 PH

About the Role

We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment.

As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.

Company: Baxterstorey Salary: £14.40 to £14.40 an hour Hours: Full-time Location: Methley Job type: Permanent Posting date: 6 Nov 2026 Closing date: 6 Dec 2026

Key Responsibilities

• Supervise and support catering staff during daily service.
• Ensure excellent customer service standards are consistently delivered.
• Assist with food preparation, presentation, and service.
• Monitor food safety, hygiene, and health & safety procedures.
• Manage stock levels, ordering, and inventory control.
• Support staff training, development, and performance management.
• Ensure compliance with company policies and client requirements.
• Handle customer feedback and resolve issues professionally.
• Assist with cash handling and daily reporting where required.
• Help achieve financial targets and minimise waste.

Requirements

We offer

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkboxapp; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

We offer

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkboxapp; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a

Front of HouseSupervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a

Front of HouseSupervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Supervision Looking after front of houseSet clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Controlmonitor stock and presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Customer Servicefoster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

INDVIP