Front of House & Business Support Coordinator

Sierra Nevada Corporation Mission Systems UK Ltd; The Herberts; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 holidays

Pension scheme (10% employer, 5%员工)

Cycle to work scheme

Private medical scheme (BUPA)

Life Assurance

Eye care discounts

Job summary

Sierra Nevada Corporation Mission Systems UK Ltd is recruiting a Front of House & Business Support Coordinator to manage the reception, travel, meetings and governance administration. You will be the first touchpoint for visitors and staff, ensuring a professional, welcoming and efficient front-of-house experience.

You will coordinate travel, meetings, events and provide administrative support while engaging with stakeholders at all levels, upholding SNC MS UK standards and security procedures.

Qualifications

• Proven experience in a professional front‑of‑house, reception or business support role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Provide a professional first point of contact for visitors, clients and employees, ensuring a welcoming reception experience.
• Manage incoming calls, emails and general enquiries, directing them appropriately and maintaining visitor and front desk records.
• Coordinate visitor access, including pre-arrival arrangements, issuing and tracking passes, liaising with hosts per security procedures.
• Organise staff travel including flights, hotels, car hire and ground transport with itineraries and expenses.
• Coordinate meeting rooms and events, including invitations, agendas, registrations, catering and minutes.

Skills

Communication skills

Education

GCSEs in English and Maths

Tools

Microsoft Office

Job description

We are looking for aFront of House & Business Support Coordinatorto join us at SNC Mission Systems UK inSt Athans. We providetailored mission systems integration and intelligence, surveillance and reconnaissance (ISR) solutions for the UK Government and its allies.

Our unique strength is our mission partner approach delivered by people who have first-hand operational experience. Weunderstand the challenges, have theknow-howto overcome them, and work together to succeed.Operating for over a decade, we delivercutting-edgecapabilities from open-source intelligence (OSINT) to uncrewed surface vessels and high-altitude one-way effectors that deliver true interoperability across all security levels.

It is an exciting time to join SNC Missions UK as we are expanding, you willbe acting as a key representative taking ownership of reception and visitor coordination. No two days will be the same as you will providehigh-quality business support including travel, meetings,eventsand Governance Board administration.As Front of House & Business Support Coordinator you willdelivera professional,welcomingand highlyorganisedfront-of-house experience.Some of your tasks will include...

• Provide a professional first point of contact for visitors,clientsand employees, ensuring a warm,efficientand welcoming reception experience.

• Manage incoming calls,emailsand general enquiries, directing them appropriately andmaintainingaccuratevisitor and front desk records.

• Coordinate visitor access, including pre-arrival arrangements,issuingand tracking visitor and employee passes, and liaising with hosts in line with security procedures.

• Organise staff travel, including flights, hotels, carhireand ground transport;maintainitineraries, travel documentation,costingsand expenses, and resolve changes promptly.

• Coordinate meeting rooms, appointments, internal and external meetings and events, including invitations, agendas, registrations,cateringand minutes whererequired.

• Provide administrative support

We are looking foraFront of House & Business Support Coordinatorwho isconfident working with stakeholders at all levels, exercisediscretionand sound judgement, and ensuresthat every interaction reflects the professionalism and standards of SNC MS UK.

• GCSEs in English andMaths(or equivalent)

• Proven experience in a professional front-of-house,receptionor business support role

• Excellent verbal and written communication skills

• Proficiencyin Microsoft Office

What we offer...

• 28 holidays

• Competitive pension scheme (we contribute10%, you contribute 5%)

• Tusker car scheme (salary sacrifice)

• EmployeeassistanceprogrammeScheme via TELUS

• Private medical scheme via BUPA

• Discounts on eye tests,glassesand contact lenses

• Life Assurance

• Dental health plan (claim back money towards routine & restorative treatments)

• Cycle to work scheme

• Sage employee benefits including high street, health & wellbeing discounts

• Income protection

Please be aware that many roles at SNC MS UK are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

SNC MS UK is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals.

If you have an accessibility need, disability, condition or need any additional support that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get intouch with our Talent Team at [e-mail]. We are here toassistand accommodate your needs.